Comprehensive Refund Policy

1. Policy Overview

This Refund Policy applies to all paid services offered by URL SMMIZO. By purchasing any paid subscription or service plan, you agree to the terms outlined herein. This policy is designed to maintain fairness, prevent misuse, and ensure operational sustainability.

Refunds are granted strictly under limited circumstances defined in this document.

2. Refund Eligibility

Refunds are eligible only within 7 calendar days from the date of payment and strictly in cases where a verified technical malfunction caused by the platform prevents access to core paid features.

Refund eligibility requires documented proof of a system-level technical issue. User misunderstanding, feature limitations, or preference dissatisfaction do not qualify as technical failures.

3. Definition of Technical Failure

A “technical failure” refers to:

• System error preventing paid feature activation
• Payment processed but premium access not granted
• Verified server malfunction affecting paid functionality
• Duplicate billing caused by system error

Temporary downtime, slow performance, or third-party gateway delays do not automatically qualify as refundable events.

4. Non-Refundable Situations

• Violation of Terms & Conditions
• Account suspension due to prohibited activity
• User misuse of platform services
• Change of mind after purchase
• Lack of understanding of features
• Third-party payment processing delays
• Ad removal dissatisfaction

If a user violates any policy, the account may be suspended or permanently terminated, and no refund will be issued under any circumstance.

5. Refund Review Process

All refund requests undergo internal technical verification. Users must submit a written request to support@url.smmizo.com within 7 days of payment.

Requests must include:

• Transaction reference ID
• Registered account email
• Detailed issue explanation
• Screenshots (if applicable)

Incomplete requests may result in automatic rejection.

6. Abuse Prevention

Refund abuse, repeated refund attempts, fraudulent disputes, or payment chargebacks without communication may result in permanent account banning and legal action.

We maintain logs of technical activities and transaction data to validate refund claims objectively.

7. Payment Gateway Disclaimer

Payments are processed via authorized third-party gateways. URL SMMIZO does not store complete card or banking credentials. Refund timelines may depend on the processing bank or gateway.

8. Final Decision Authority

URL SMMIZO reserves full discretion to approve or reject any refund request after technical investigation. The decision made by the platform shall be final and binding.

9. Governing Law

This Refund Policy is governed by the laws of India. Any disputes shall fall under the jurisdiction of courts located in Morena, Madhya Pradesh.